Our booking lines are now open, for new bookings, from 9am - 7pm daily
Coronavirus (COVID-19) – Update 06/08/2020
From the 8th August, face coverings must be worn in all public areas in our hotel.
This includes all service points (shops, reception and when approaching the bar and buffet), public toilets, all corridors, craft studios, shooting ranges, spa treatment areas, game zones and our cinema. (Children under 11 are not required to wear a mask).
Keeping You Safe
We've looked at each step of our guest journey to assess how we can keep you as safe as possible during your stay, whilst still giving you the outstanding experience you expect. Our processes and precautions will be under constant review and are subject to some potential change. This guide will be constantly updated to give you the very latest information. Additionally, it is difficult at this stage for us to commit on the procedures that will be in place further down the line, as changes to the restrictions are possible.
We will, of course, always comply with all government regulations.
Arrival & Check-In
Dining & Bars
Available Activities & Facilities
Latest Golf Information
Bedrooms & Bathrooms
Measures have been put in place to, as far as is reasonably practicable, adhere to Government Guidance regarding social distancing (2m, or 1m with risk mitigation where 2m is not viable). Some relevant measures implemented include; greater spacing of dining room tables, floor markings in various areas, protective screens to limit the chances of contraction through face-to-face interaction in certain areas etc.
PPE & Hand Sanitisation
All guests will be actively encouraged, both verbally and via notices, to regularly wash their hands for 20 seconds or more. Additional hand sanitisers will be installed in numerous areas and facilities around the hotel sites.
Cash on Site
We are currently looking to make as much of the hotel 'cash-less' as possible. We would ask guests to use contactless payment as much as possible. Whilst we are trying to avoid cash payments, we will still be able to accept this over the bar and for paying the balance of your break on departure if absolutely necessary.
What if I no longer wish to stay?
We really hope you'll make the decision to continue your break, we'll contact you no later than one week before your break to let you know our new procedures and to take your final balance payment. We understand that some guests may prefer to rearrange their break to a future date and are happy to help with this.
The Manor House & Ashbury Team