We strongly advise all guests, requiring special assistance, to call and discuss your requirements with our experienced team prior to making a booking. We are happy to advise on the suitability of our accommodation and facilities in order to avoid any misunderstandings or disappointment.
We would advise completing our Accessibility Form to ensure that we have a breakdown of your requirements. A member of our team will be in touch should there be any questions.
We currently have 12 wet rooms at the Manor and 4 at Ashbury. All of these rooms are suitable for wheelchair users and have a full shower room with no steps, a seat and grab rail in the shower, and bars and rails for the toilet.
We also have a number of exceptionally well fitted walk in showers with a seat and grab rails. Whilst not suitable for wheelchair users, due to a small step into the shower, they are ideal for guests with limited mobility.
Ground Floor Rooms
We are currently in the process of adding grab rails to all of our ground floor rooms making them more suitable for guests who just need a little more help and support getting around the bathroom and into the bath/shower.
To assist guests with limited mobility we have 5 wheelchairs and 10 mobility scooters available. Blue badge holders are able to pre-book these prior to arrival - a charge of £5 will apply, in addition to a £10 deposit. All other guests are able to hire these, for a small charge, on a first come - first served basis once they arrive at the hotels (£3 per day plus a £10 deposit).
Easy Access Pool Ramp
We are delighted to announce the development of our Manor Pool to include an Easy Access Ramp to allow those with mobility difficulties the ability to enjoy a range of hydro activities including pool walking.
*Requests for Wet Rooms / Assistance Showers will be charged a 5% supplement. On presentation of a blue badge, or similar, this supplement will be removed.
Given the limited number of wet rooms / assistance showers available, we charge 5% to deter those who do not require the facilities. No charge is made for guests (ie blue badge holders) that do require the facilities.