The Manor House Hotel, Fowley Cross, Nr Okehampton, Devon, EX20 4NA
Call Us Now: 01837 53053

Booking Spa Treatments

Booking  your appointment

We are now able to book treatments prior to your arrival. Please contact our team on therapy@manorhousehotel.co.uk

Our treatments are incredibly popular so we suggest you pre-book your treatments as soon as you book your accommodation. We will confirm your appointments 10-14 days prior to arrival. Please note, for last minute bookings we require at least 7 days notice to pre-book your treatments. (Availability can not be guaranteed). 

Once on at the hotels please call the spa between 9am - 5pm to check availability. (Manor 880 / Ashbury 77880)

If you have any ailments or medical conditions that may affect treatments, please bring a doctors note. In particular, we ask all clients who are looking to book a massage to be aware of medications which may prevent them having the treatment.

 

Pre-Bookings

We ask all guests who have pre-booked to check their appointments  upon arrival at the hotel. We reserve the right to alter bookings and despite the fact that we endeavour to let all clients know of alterations, we advise all clients to double check for peace of mind. Clients should arrive 5 minutes early for their treatment to pay and to fill out a client record form. If you are late your treatment may be cut short.

 

Payment

Payment for treatments is to be made directly prior to the treatment in the spa reception by cash, debit card or by billing to a room on presentation of a valid lunch ticket. For treatments at Ashbury please pay at the main reception.

 

Treatment Routines

Although many of our therapists offer the same treatments, routines may differ somewhat from therapist to therapist. All therapists reserve the right to tailor their treatment in accordance with consultation at the beginning of the session and treatments may differ slightly from what is advertised in hotel literature. Times are approximate and are used as a guide for clients when booking treatments.

 

Children

Anyone considered a minor in accordance with the law (under 18) must be accompanied by an adult. We have a minimum age limit of 12years for all massage treatments. All other treatments are at the therapist’s discretion upon consultation to establish whether the treatment should be carried out. This is not negotiable, regardless of whether the client has had treatments before.


Cancellations

We require as much notice as possible from anyone who wishes to cancel their appointment. Appointments are often hard to come by and in the interest of other potential clients we ask for at least 12 hours notice of cancellation. It is considered impolite not to turn up for an appointment and guests doing so may incur a charge to their final room bill. 

Therapists reserve the right to cancel treatments at their discretion if they believe a contra indication to the treatment in question has been established through consultation or if they encounter behaviour they deem inappropriate during the session.

  

Pricing & Information

All prices are subject to change without notice. We reserve the right to amend or remove any treatments from websites, brochures and leaflets and to alter appointment slots without prior notice. Treatments advertised in this brochure may not be available during your stay.